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Information, Advice or Guidance

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

Benefits

  • Achieve a nationally recognised Level 2 qualification
  • Evidence your competency to employers
  • Increase understanding of accurate record-keeping, effective signposting and referral
  • Further your personal and professional development
  • Learn at a time that suits you without the need to attend college
  • Improve your understanding of effective communication techniques

What you will learn

  • Information, Advice or Guidance in Practice
  • Developing Interaction Skills for Information, Advice or Guidance