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How to be a Junior Content Producer

You have to absolutely nail who the audience is; the most important person in any story is the person who is going to read it. Whatever…

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Becoming a Teaching Assistant – two year update

It’s nearly two years ago during the depths of the Covid-19 pandemic that we last looked into the career of a teaching assistant (TA). We spoke…

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Business administration can unlock potential business brilliance

Look at any job specification for the role of business administration and the same words crop up time and time again – organisational skills; communication skills;…

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Know the way, show the way – The role of team leader/supervisor

The celebrated and occasionally controversial American business leader, the late Jack Welch, 20-year CEO of General Electric once said: “Before you are a leader, success is…

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Good health and safety is good business

It’s 50 years since the publication of a landmark report on occupational safety and health (OSH) which overhauled the UK’s fragmented and overly prescriptive OSH regime…

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Distance Learning: Customer Services. Customer is King – Treat them Royally

Customer service has been changing over the last few years. There are more online transactions these days and at the same time social media has added…

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Distance Learning: Principles of Cleaning

Since 2011 the UK cleaning industry’s annual turnover is estimated to have risen from £4.7 billion to in excess of £55 billion. It bears out that…

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Warehouse Operative – Much more than Driving a Forklift

Some ill-informed people might think that there is nothing much to working in a warehouse or storage depot. It’s brawn over brains, isn’t it? Well they…

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Making Customers Part of a Successful Retail Team

Customer Service is defined as the assistance and advice provided by a company to those people who buy or use its products or services. It is…

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Distance Learning – The Principles of Team Leadership

Being a team leader or a supervisor is a familiar job to most people. It sounds responsible and by definition, it is. Synonyms for ‘responsible’ are…

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