Business administration can unlock potential business brilliance
Look at any job specification for the role of business administration and the same words crop up time and time again – organisational skills; communication skills;…
Read More Here
Know the way, show the way – The role of team leader/supervisor
The celebrated and occasionally controversial American business leader, the late Jack Welch, 20-year CEO of General Electric once said: “Before you are a leader, success is…
Read More Here
Good health and safety is good business
It’s 50 years since the publication of a landmark report on occupational safety and health (OSH) which overhauled the UK’s fragmented and overly prescriptive OSH regime…
Read More Here
Distance Learning: Customer Services. Customer is King – Treat them Royally
Customer service has been changing over the last few years. There are more online transactions these days and at the same time social media has added…
Read More Here
Distance Learning: Principles of Cleaning
Since 2011 the UK cleaning industry’s annual turnover is estimated to have risen from £4.7 billion to in excess of £55 billion. It bears out that…
Read More Here
Warehouse Operative – Much more than Driving a Forklift
Some ill-informed people might think that there is nothing much to working in a warehouse or storage depot. It’s brawn over brains, isn’t it? Well they…
Read More Here
Making Customers Part of a Successful Retail Team
Customer Service is defined as the assistance and advice provided by a company to those people who buy or use its products or services. It is…
Read More Here
Distance Learning – The Principles of Team Leadership
Being a team leader or a supervisor is a familiar job to most people. It sounds responsible and by definition, it is. Synonyms for ‘responsible’ are…
Read More Here
Becoming a Company’s Vital Cog – The Business Administrator
According to the latest figures from the Department for Business, Innovation and Skills at the start of 2020 there were just under six million private sector businesses…
Read More Here
Lean Into Learning and Accelerate Your Career
Give or take a few years there is roughly a century between these two inspirational quotes on lean organisational philosophy by two titans of American and…
Read More Here